What is CommandIQ?

A FREE Android or Apple smartphone app that puts you in control of your home Wi-Fi network.

Available with both Gigacenter or Gigaspire Systems.

What can I do with the app?

  • Change or reset your Wi-Fi network name or password directly from the app.

  • See the devices currently using your Wi-Fi.

  • Categorize your devices (e.g. personal devices, work devices, mobile devices, gaming devices).

  • Pause the internet for any device, at any time.

  • Create routines for scheduled downtime (i.e. bedtime or limited access to gaming devices during school time).

  • Create a temporary or shareable guest network without sharing your main network name and password. Great for house guests, visitors, babysitters, house sitters, or pet sitters. Text the guest network login information directly from the app.

  • Run a speed test (GigaSpire only) to verify the speed you are getting is the speed you are paying for.

  • Receive updates about any planned network maintenance, or upcoming community events.

Launching June 1, 2025!

What is ExperienceIQ?

A service that protects children or grandchildren from harmful or inappropriate content, limits screen time on devices or applications, and displays online usage through our enhanced parental control app.

Gigaspire Blast System Required.

How is this going to benefit my family?

  • Block inappropriate categories like pornography or violence.

  • Block applications that you deem inappropriate. (e.g. gaming applications like Call of Duty, or social applications like Snapchat.)

  • Set time limits for specific applications, like TikTok, to cap screen time.

  • Set Safe Search and YouTube Restriction to block harmful or inappropriate content when searching on Google, Bing or YouTube. YouTube Restriction also blocks all comments on videos which often include inappropriate language.

  • View usage for all devices to better understand HOW the internet is being used in your home.

  • Prioritize application groups for specific devices to ensure the best possible experiences for your most important needs. Set schedules so that work applications get priority during the day, and streaming applications get priority in the evening.

What is ProtectIQ?

A network-level security service that protects ALL devices connected to your Wi-Fi. If it’s connected, it’s protected!

Gigaspire Blast System Required.

What is TVNProtect doing to keep my home network safe?

  • Proactively monitors your home’s incoming traffic and automatically blocks anything suspicious.

  • Blocks attempted visits to known harmful websites, presenting users with a browser message indicating that the website is not available.

  • Provide an active security monitoring service that uses a large and constantly growing database of threats (database is updated weekly).

  • Uses Intrusion Prevention Settings (IPS) to monitor, notify, and prevent activity such as hackers trying to gain access to the local video content (Wi-Fi connected doorbell or baby monitor), virtual meetings, and other streams.

  • Actively terminates data transfers before a malicious payload is delivered to any vulnerable network device.

  • Notifies users whenever a security issue is triggered, with details about the device that was attacked, where the attack came from, and when the attack occured.

Video Tutorials

Watch these helpful video tutorials to learn more about using and setting up your CommandIQ.

Set Up Basic Parental Controls

Set Up Enhanced Parental Controls

Set Up a Guest Network

Sharing Your Guest Network

Change Network Name / Password

Set Up Alexa

Set Up Your Mesh-u6